Raymond James announced that Stuart Feld has been promoted to Chief Artificial Intelligence Officer. For this newly created leadership role, Feld serves as the firm’s principal AI architect to drive enterprise-wide innovation. And he is responsible for exploring and applying emerging technologies to enhance advisor- and client-facing services and solutions, as well as those across all the businesses’ needs.
AI at Raymond James already supports innovation in cybersecurity, electronic communications review, and operational monitoring and feedback. Advisors are utilizing analytics to identify and support client touchpoints in the Opportunities application and machine learning in Advisor Access to predict and recommend their next action for faster results. The firm is also piloting an enhanced intranet site powered by generative AI to relay relevant, timely information and resources.
Feld started at Raymond James in 2018 and most recently served as Senior Vice President and head of Front Office Technology. He has more than thirty years of experience leading global technology teams supporting wealth management, audit, and corporate technology at large national firms, including JPMorgan, UBS, and Prudential Financial.
KEY QUOTES:
“Raymond James has long supported research and development into emerging technologies with a steadfast focus on continuously improving business efficiencies across the entire firm. With meaningful investments in AI, we plan to support ongoing innovation and business impact in three key areas: enhancing our firm’s profession-leading service levels, providing tools that empower advisors and save them time and supporting the best client advice using data-driven insights. Stuart is well-equipped to provide the vision and leadership to build on our growing success in this space.”
- CEO Paul Shoukry
“Under Stuart’s leadership, we have been applying innovative AI solutions and enhancements to help advisors serve their clients and grow their practices. I’m confident we will build on our established foundation to create even more capacity and efficiency throughout the firm.”
- Vin Campagnoli, Executive Vice President, Technology and Operations.
“Our philosophy is to augment, not replace, the human touch by reducing administrative workload and empowering associates and advisors to better serve their clients. As with all technology at Raymond James, we design tools in collaboration with our Technology Advisory Council, comprised of experienced financial advisors, to ensure that each has a practical, real-world application to the business. We are committed to an approach that drives enhanced service by improving processes by integrating AI into our core platforms.”
- Stuart Feld
