Remoti is a Workforce-as-a-Service and talent infrastructure platform that helps global organizations recruit, hire, and manage distributed teams, particularly across Latin America. Pulse 2.0 interviewed Remoti co-founder and CEO Pablo Miller to learn more.
Formation Of The Company
How did the idea for Remoti come to life, and what was your background before founding the company? Miller said:
The idea for Remoti came from my personal background. I come from both a British and a Colombian family. My grandfather was a professor at Cambridge University, while my mother’s family is from Armenia, Colombia, in the country’s coffee region. Although I was born in the UK, I spent a significant amount of time in Latin America growing up.
From an early age, I noticed the differences in economic opportunities and professional networks between countries. I became interested in how geography can impact access to opportunity.
“The real inspiration for Remoti came when I was 22 years old and traveling in Bogotá. I was amazed by the quality of professional and technical talent available in Colombia. Having previously worked in IT recruitment, I immediately saw the potential to connect this talent with companies abroad.”
“My goal was to build a bridge that would make it easy for international companies to hire talent in Latin America. We worked on that vision for several years, and when the pandemic accelerated the adoption of remote work globally, the opportunity became much larger.
We realized we did not want to be simply a payroll provider or a recruitment agency. Instead, we wanted to become the infrastructure that enables companies to build and operate distributed teams successfully.
Today, our platform allows organizations to find, hire, pay, and retain talent in one place. We also created the Remoti app, which provides workers with access to digital payments, financial tools, and USD-based products that promote greater financial inclusion.
We have worked with organizations such as Deloitte, Yum! Brands (including KFC and Taco Bell), and Sezzle. Seeing Colombian talent help build some of the fastest-growing companies in the United States reinforces our belief that, given the right conditions, exceptional talent can thrive anywhere.
Evolution Of The Firm’s Thesis
How has Remoti’s thesis evolved? Miller noted:
The evolution of Remoti reflects the maturation of the business. Initially, we thought of ourselves primarily as a recruitment company. As we grew, we realized that scaling successfully required much more structure and operational excellence.
One major milestone was bringing in Juan Felipe Velasco Sáenz, cofounder and Managing Director. He was formerly Global Head of People and Culture at Rappi, where he helped scale the company from approximately 200 employees to more than 6,000. His experience helped us implement systems, governance, and processes that allowed us to grow sustainably.
As the business evolved, we transitioned into a technology company. Today, all of our tools are built in-house, supported by our own engineering team. While our technology has evolved significantly, our mission remains unchanged: empowering companies and professionals by creating opportunities and enabling meaningful work relationships across borders.
Significant Milestones
What have been the company’s most significant milestones? Miller cited:
One of our biggest milestones is the scale of the platform. This year, we expect to surpass $25 million in payroll processed.
That number is significant because payroll represents people’s livelihoods. On average, we’re facilitating approximately $2 million in monthly payroll, creating meaningful economic impact for professionals and local communities.
Another important milestone has been hearing executives from major global brands tell us that Latin American talent is outperforming comparable talent in the United States. This demonstrates that exceptional performance is not determined by geography but by access to opportunity and the right working environment.
Finally, I am particularly proud of our work with Sezzle. When they first engaged with us, they were a relatively small public company. Today, they are one of the best-performing fintech stocks on the Nasdaq. The Colombian talent supporting their growth played a meaningful role in helping them scale and execute faster.
Embedded Talent Infrastructure
What does “embedded talent infrastructure” mean in practice for enterprise organizations? Miller explained:
Embedded talent infrastructure means helping organizations identify business functions that can be performed remotely while remaining fully integrated into the company.
For example, one of our clients regularly onboards new merchants, requiring ongoing technical integrations into their platform. To support that process, they need dedicated development teams.
We help build and embed those teams in Colombia. These professionals work exclusively for the client, become integrated into the client’s culture and operations, and function as an extension of the organization’s existing workforce. The goal is not outsourcing work; it is creating fully integrated teams that contribute directly to business outcomes.
Global Capability Centers
Are global capability centers becoming strategically important again for U.S. companies? Miller pointed out:
Absolutely. Many highly skilled professionals face increasing challenges obtaining visas to work in locations such as Silicon Valley. As a result, more organizations are building distributed teams around these professionals in regions like Latin America.
We’re seeing an increase in senior-level technology professionals relocating to Latin America while continuing to work for international organizations. This creates opportunities for companies to establish high-performing teams within the same time zones while maintaining access to world-class talent.
Industries Moving Faster Toward Distributed Workforce Models
Which industries are moving fastest toward distributed workforce models? Miller revealed:
Retail is one of the sectors moving most aggressively in this direction.
The industry is undergoing a significant digital transformation. Consumers increasingly interact with digital platforms, self-service systems, and technology-driven experiences, which require continuous investment in software development and technical operations. Fintech is another major driver. Many fintech companies need teams dedicated to onboarding merchants, maintaining infrastructure, and supporting ongoing growth. These business functions are increasingly being distributed to Latin America, where companies can access exceptional talent operating in compatible time zones.
Biggest Challenges
What have been the biggest challenges in growing Remoti, and how did you overcome them? Miller acknowledged:
Trust has been the biggest challenge. We are deeply integrated into critical business operations, managing payroll, talent, and workforce infrastructure. Clients need complete confidence that we can deliver consistently and compliantly.
In the early days, building credibility required starting small, proving our model, and earning trust one client at a time. Today, our track record and client references provide that credibility.
Personally, another challenge was growing as a founder. I started the company at 22 years old without a business-school background.
Over time, I learned the importance of understanding my strengths, recognizing my weaknesses, and surrounding myself with people who are better than me in specific areas. Scaling successfully requires identifying exceptional leaders and giving them the autonomy to excel.
Future Of Enterprise Workforce Infrastructure
What will enterprise workforce infrastructure look like over the next five to ten years? Miller predicts:
The future of work will be driven by a combination of human talent and artificial intelligence working together to execute faster and more effectively.
From a workforce perspective, organizations will increasingly operate on a “follow-the-sun” model, leveraging talent and AI agents across multiple time zones to maintain continuous productivity.
The companies that succeed will be those that combine global talent, AI-powered workflows, and 24-hour operational capabilities into a seamless workforce infrastructure.
Expansion Plans
Is Remoti looking to expand beyond Colombia into other Latin American countries? Miller concluded:
Absolutely, but our priority is maintaining focus. It can be tempting to expand rapidly across multiple markets, but we believe in building deep market penetration before broadening our footprint.
Colombia alone offers tremendous opportunity, with a large and growing pool of highly skilled digital talent. Our current focus is on becoming the preferred partner for European and international companies looking to build teams in Latin America.
At the same time, we want Remoti to become the platform of choice for top professionals seeking opportunities with leading global brands while benefiting from our financial inclusion products and services.
