Respondology Raises $11 Million To Fight Abuse And Spam On Social Media

By Noah Long • Apr 19, 2023

Respondology – a Boulder Heavy Industries portfolio company (BHI) co-founded by digital veterans to eradicate hate, abuse, and spam on social media and to empower brands and organizations to optimally manage social engagement across multiple platforms – announced the closure of an $11 million Series A round of funding. Through an established global presence, Respondology counts 240 customers across sports, entertainment, and leading consumer brands.

Respondology’s comment moderation platform provides users with a single interface to automatically identify and remove malicious comments from multiple social platforms. And the technology operates in 22 languages, removing toxic comments and spam from public view in under a second, creating a more engaging environment for brands and their followers while improving return on ad spend (ROAS) for social media advertisers by as much as 34%.

The funding will be used to hire talent to deliver on the strong global demand for its product and services, and to accelerate the company’s technology and features roadmap.

KEY QUOTES:

“We select category leaders as an investment firm, and our diligence confirmed that Respondology is leading the way brands improve the integrity of comment engagement on social media. We are thrilled to partner with our co-investors in the syndicate, and with Erik and his team as they scale up operations to handle their growth.”

– Ryan Pollock, Managing Partner of Iron Gate Capital

“Respondology is passionately committed to using technology to make the world of social media a better place. This year alone, $250 billion will be spent on paid social media, yet it is invaded with junk. Our business is to help protect brands and high- profile individuals from the damages of online hate and toxicity. As humans, I believe it is our moral imperative to do so.”

– Erik Swain, Co-founder and CEO of Respondology

“I’ve believed in Respondology’s social and corporate mission from the day of its launch as a moderation platform. We are thrilled to partner with the teams at Iron Gate, SJF, Zelkova and Service Provider Capital to help Respondology scale globally in 2023 and beyond.”

– Adam Edelman, Co-founder and Chairman of Respondology and Chairman of digital marketing incubator Boulder Heavy Industries