Leading conversation processing company RocketPhone.ai announced it raised $10.5 million in funds. RocketPhone.ai’s AI-based platform helps businesses serve customers faster, identify and secure more sales leads and achieve greater agent satisfaction. This latest investment will contribute to its platform’s ongoing development, making business velocity 10 times more effective.
This funding as RocketPhone.ai announces the appointment of Michael Wooldridge, Ashall Professor of the Foundations of Artificial Intelligence at University of Oxford, to its advisory board. And he will play a critical role in the ongoing development of RocketPhone’s AI-native product suite. Some of the other RocketPhone.ai advisors include Niluka Ratnayake, Iliana Paskova, Diane Groell, Yui Ho (Chris) Lui, Kristian Flyvolm, and Zeeshan Feroz.
RocketPhone.ai also announced the launch of the world’s only business mobile network for Salesforce called RocketCell earlier this year. This platform records, transcribes, summarizes, and logs every mobile call in Salesforce without needing a separate app. RocketCell now boasts financial services, automotive, professional services, and commercial property customers.
RocketPhone.ai is just months away from announcing the release of its video analysis tool, bringing video channels like Zoom and Microsoft Teams the same functionality as voice. And unlike existing video note-taking tools that send transcripts to GPT for summarization, RocketPhone.ai’s upcoming technology will analyze facial and body expressions to gauge engagement and distraction accurately.
RocketPhone optimizes customer service and sales by analyzing conversations in real-time and recording key identifiers for follow up activity and automating actions from the intelligence garnered. And with expert-built AI making up the foundations of the platform, RocketPhone’s unique ability to provide agents with real-time customer data means it has and will continue to stay ahead of the curve.
KEY QUOTES:
“We’re honored to welcome Professor Michael to our advisory board. His unmatched expertise in the field of AI will be invaluable as we continue to develop and improve our AI-native offering.”
- Sam Gillingham, co-founder of RocketPhone
“The funds raised will fuel the next stage of innovation. The development of our video analysis tool marks a step-change in how AI will shape the future of sales, creating new opportunities for businesses to drive better engagement between agents and consumers across all channels.”
- Muj Choudhury, co-founder and CEO of RocketPhone
