- SaaSWorks, a Boston-based company that delivers operational solutions for scaling SaaS businesses, announced it raised $5 million in funding
SaaSWorks — a Boston-based company that delivers operational solutions for scaling SaaS businesses — announced recently that it raised $5 million in funding led by Conversion Venture Capital along with several prominent SaaS CEOs, CFOs, and executives.
“It’s been humbling to see the type of support we’ve had from our initial customers, team and investors,” said SaaSWorks co-founder Vipul Shah. “Based on what we learned from operating, investing in, and advising numerous scaling SaaS companies over the past several years, Jim and I identified a common theme around the need for operational solutions to deliver customer outcomes.”
SaaSWorks was founded by Jim O’Neill and Shah in 2019 with a goal of providing customer success and revenue operations (RevOps) solutions for scaling subscription businesses.
“What is unique about the SaaSWorks approach is that it’s truly a service-led, product-enabled company that delivers results to our customers,” explained O’Neill.
Prior to launching SaaSWorks, O’Neill was a founding team member of HubSpot and helped the company grow from 5 employees to over 1,500 and from 10 customers to over 25,000. And he was named CIO of the Year by the Boston Business Journal in 2015 and is on the Worcester Polytechnic Institute Dean’s Council of Strategic Advisors. And before HubSpot, O’Neill worked with Shah to scale and sell enterprise software company Pyramid Digital Solutions.
After selling Pyramid Digital Solutions, Shah spent over 10 years investing in high-growth companies while working at financial firms like Goldman Sachs Private Equity.
“Our long-term capital commitment reflects our confidence in Jim and Vipul’s ability to create a platform that adds real value that’s long-lasting,” added Conversion Venture Capital Founding Partner Shakeel Rangrez.” Jim and Vipul have a tremendous record of success at multiple platforms, and as a result, the approach and perspective they’re going to take regarding this investment aligns well with our values.”
