Sanas, a Real-Time Speech Understanding Platform provider, recently announced a $65 million Series B funding round, advancing the company’s momentum and customer growth. Quadrille Capital led the round with strong participation from existing investors, including Insight Partners, Quiet Capital, and DN Capital.
Global digital services provider Teleperformance (TP) also became a new strategic partner and invested in the company. This latest round brings Sanas’s total funding to over $100 million.
The new funding will expand Sanas’ overall Speech Understanding AI Platform by launching additional speech-to-speech algorithms, entering new geographies, and broadening its use cases to industries beyond contact centers. The funding will also support building the company’s infrastructure and team to drive these initiatives. Combined, these offerings provide businesses with the opportunity to improve speech and voice recognition.
KEY QUOTES:
“Accent-based bias is a global challenge. At Sanas, we’re building toward a future where people can more easily understand each other, regardless of their origin. Our patented technology allows people to maintain their voice and accent, while also helping businesses reduce costly, time-intensive hiring cycles and minimize the likelihood of attrition. In real-time, we’re unlocking new enterprise efficiencies and creating unprecedented career opportunities for more people around the world to join the global economy. As a result, our customers are growing their revenue and at the same time improving their bottom line.”
– Maxim Serebryakov, CEO and co-founder of Sanas
“Sanas has experienced remarkable momentum in the Customer Experience Management (CXM) industry since its founding. In just 18 months, our patented Real-Time Speech Understanding AI technology has been adopted by hundreds of thousands of agents across 39 countries. Today, we proudly support industry leaders, including the top five BPOs, top three financial services institutions, top five healthcare providers, top two logistics companies, and top five hardware manufacturers.”
– Sharath Keshava Narayana, President and co-founder of Sanas
“Our new strategic partnership with Sanas is part of our AI growth strategy that will allow us to implement advanced AI tools to reinvent customer experience by bringing high-touch, high-tech solutions to clients that are simpler, faster, more empathetic and safer. We are committed to advancing our AI capabilities to drive value through cutting-edge innovation to deepen human connections, and this partnership with Sanas supports that roadmap.”
– Thomas Mackenbrock, Deputy Chief Executive Officer of global digital business services provider TP
