Senser is the AIOps platform that replaces the pain of monitoring and troubleshooting with insights you can actually do something with. Pulse 2.0 interviewed Senser CEO Amir Krayden to learn more about the company.
Formation Of Senser
After asking Krayden about the formation of Senser, he said:
“Yuval Lev, Or Sadeh, and I have been friends and colleagues for nearly two decades. We come from the same tech unit in the IDF, with a background in networking, distributed, and scalable systems. Together we have led large engineering teams for fast-growing companies, including the architecture, engineering, infrastructure, and research groups at a startup called Drivenets (we were also their first employees). In 2021, after seeing the impact of service disruptions on companies firsthand, we decided to start Senser.”
“It started during our previous venture. We were in the weeds analyzing a complex customer issue, and the monitoring tools at our disposal gave us plenty of data to work with but no context. At that time, we felt it was only our background in engineering and our deep knowledge of the system we were working on that allowed us to guide our teams to a solution. In other words, we could only solve the issue because we knew where to look and what to look for. A well-defined methodology for correlating symptoms and tracing them back to the root cause simply wasn’t there. That inspired us to think up a platform that could essentially replicate our unique knowledge of that customer’s issue, but for any customer, and any issue – a tool that knows where to look, and what to look for.”
Senser’s Core Products
What are the company’s core products and features? Krayden explained:
“Senser provides machine learning-based root cause analysis for deployment and service degradations, automatic discovery of any production environment, and zero-change, zero-configuration eBPF-based telemetry generation for real-time topology and metric data.”
Evolution Of Senser
How has the company’s technology evolved since launching? Krayden noted:
“Since launch, we’ve invested significant dev work into evolving our eBPF-powered telemetry generation to support more tech stacks out of the box. We’ve made general performance improvements across the board, but specifically focused on scaling and machine learning. Thanks to great feedback from our existing users, we’ve also streamlined our UI/UX.”
Significant Milestones
What have been some of the company’s most significant milestones? Krayden cited:
“Our funding round announced alongside our emergence from stealth has been one of our biggest milestones to date – a big thank you to Eclipse and Amdocs Ventures, along with our other private investors. We’re immensely proud of our customer deployments thus far, and their banner results – an average 83% reduction in mean time to detect (MTTD) for service issues. And of course, we have been thrilled about all the amazing press coverage we have received since launch.”
Differentiation From The Competition
What differentiates the company from its competition? Krayden affirmed:
“The Senser solution stands out as a complete and holistic approach to production intelligence. We put the incident resolution team first. We combine a unique technical approach – eBPF and machine learning root-cause analysis – with our principal view that observability and AIOps must meet 4 key requirements: It must be simple to handle, be easy to install, require little-to-no configuration, and be easy to maintain.”
Future Company Goals
What are some of the company’s future company goals? Krayden concluded:
“In 2024 and beyond, our top priorities are enlarging our customer base, building out our US-based team, and scoping Senser to address even more use cases. In the spirit of keeping AIOps simple to handle and easy to maintain, we’re also improving how Senser explains the root causes we identify. The goal is for incident resolution teams to gain complete insight into the what, why, and how of their service issues as quickly and efficiently as possible.”
