Shield Technology Partners (STP) announced its launch, with initial funding of over $100 million from Thrive Holdings and ZBS Partners. STP is an AI-based managed IT service platform that transforms technology services through investment in innovation and a commitment to exceptional customer service.
STP is launching with a foundational set of partnerships comprising four high-performing IT services firms: ClearFuze Networks, IronOrbit, Delval Technology Solutions (DTS), and OneNet Global. With funding from Thrive Holdings and ZBS, STP anticipates expanding its US network further and introducing a distinctive approach to the IT services market, enabling local businesses to access national-scale resources and world-class technological and operational expertise.
The founders of STP’s partners (ClearFuze Networks, IronOrbit, DTS, and OneNet Global) will continue leading their respective companies, overseeing day-to-day operations with the same dedication to providing the best possible customer service. And STP’s national platform will support these partners by amplifying what they’ve already built, underpinned by a commitment to preserving each of their unique identities and successes.
STP is led by co-founders Jake Sloane, Frank Zhang, and Casey Botts. Together, they are focused on growth operations, integrations, and M&A. They bring to STP an exceptional track record of building market-leading businesses in service sectors, including accounting, mechanical services, and building services.
KEY QUOTES:
“The market for IT services is over $700bn and evolving rapidly, but the experience for customers has not kept up. Our partners stay awake at night thinking about their customers and we want to give them the tools to grow their business while preserving what makes them unique.”
Jake Sloane, co-founder of Shield Technology Partners
“The engineering team at Thrive Holdings is working closely with STP’s partners to build and embed technology that delivers a seamless and personalized customer experience. Equipped with smarter, context-rich tools, technicians can anticipate issues, act proactively, and play a greater role in driving customer roadmaps.”
Anuj Mehndiratta, Head of Portfolio Impact, Data Science, and Product at Thrive Capital
