Shopify (SHOP): Management Shuffles Around As CPO Departs

By Amit Chowdhry ● September 29, 2020
  • Today Shopify Inc (NYSE: SHOP) announced several management changes. These are the details.

Today Shopify Inc (NYSE: SHOP) announced several management changes, including chief operating officer Harley Finkelstein stepping into the president role. Shopify CEO Tobias Lütke made the announcement in a company blog post.

These are some of the other management changes that were announced:

1.) Craig Miller is stepping down from the chief product officer role

2.) The current chief support officer Toby Shannan will be succeeding Finkelstein as COO position

3.) Chief talent officer Brittany Forsyth and chief legal officer Joe Frasca will be reporting to Shannan going forward

4.) Lütke is going to assume Miller’s product responsibilities. Currently there are no plans to replace Miller and Lütke will continue to remain CEO.

“We don’t have plans to replace Craig’s position so I will step into the role of leading Product in addition to remaining CEO. I was Shopify’s first product leader, and I’m excited to get back to spending more time on our product roadmap. Jean-Michel Lemieux and I will work closely together with our exceptional R&D and product teams to drive Shopify forward for our merchants. To make more time for this, I’m making some further changes,” wrote Lütke.

Miller has been working at Shopify for nearly a decade before deciding to step down. Earlier this year, Shopify had let go of its CMO Jeff Weiser as it was restructuring its marketing and strategy operations. And Miller was going to oversee the consolidation while Finklestein was assigned to head up brand and communications and creative.

“With these changes, plus Amy Shapero’s continued ownership of our finances, I will be able to focus on product…,” added Lütke. “Yes, that’s a lot of change. But Shopify comes with a warning label on the box: ‘thrive on change’ is our most important cultural value in 2020. Thriving on change means we strive to be antifragile. The best systems and organizations in the world aren’t just robust, they actively embrace disruption because it makes them better. This is what we trained for. This is how we rise to the next challenge.”