Sign In Solutions announced it has acquired The Receptionist, adding a Denver-based visitor management provider with more than 5,500 customers across 35 countries as the company continues a multi-acquisition strategy aimed at building a unified visitor management platform for organizations ranging from small businesses to large enterprises.
Financial terms were not disclosed.
The deal brings The Receptionist’s “Radical Support” service model into Sign In Solutions’ product portfolio, which includes Sign In Solutions and Sign In App. The companies said The Receptionist’s customer support practices will be integrated across the broader platform, with the goal of improving service while expanding the feature set available to existing The Receptionist customers.
Sign In Solutions positioned the acquisition as a response to rising governance, risk-management and compliance (GRC) demands, the realities of hybrid work, and the growing intersection between physical security and cybersecurity. The combined offering is intended to help organizations manage visitors and workplace entry experiences in a way that supports compliance and security requirements without adding friction for employees, guests and customers.
The company said its visitor management tools are designed to scale across use cases and industries, from healthcare and manufacturing to education and research environments, and can be tailored to site-specific needs. With The Receptionist joining the platform, Sign In Solutions said customers should gain access to a broader set of capabilities while retaining the service experience The Receptionist is known for.
Formed in 2021 with backing from PSG Equity, Sign In Solutions has assembled its platform through a series of acquisitions spanning visitor management, compliance and identity verification, workplace orchestration, education safeguarding, and scheduling technology. The company said it now serves more than 27,500 customers across 100 countries, including Fortune 500 organizations in sectors such as technology, healthcare, manufacturing and communications.
KEY QUOTES:
“For several years we’ve been thoughtfully, deliberately building one of the industry’s best AI-first visitor management systems through acquisition and innovation. By integrating The Receptionist’s service model, we believe we have a complete and unrivaled solution that is redefining how people enter, move and feel inside modern workplaces… Fit for any organization from small business to enterprise, our portfolio makes every workplace, school or building safer, smarter and more welcoming.”
“Our strategy is grounded in consistent execution, strong service and modern technology built for the long-term… Redefining the category of visitor management to upend the status quo of disappointing legacy systems has been the goal all along.”
Scott Meyer, CEO, Sign In Solutions
“Joining the Sign In Solutions team gives us an infusion of resources to further our goals… We will have greater global reach, scale and an opportunity to extend our support model to thousands of new customers, while at the same time giving our existing customers access to Sign In Solutions’ superior set of visitor management capabilities.”
Andy Alsop, Founder, President and CEO, The Receptionist
