SignaPay, a payments and financial technology provider, has appointed Jeff Kump as Chief Operating Officer as the company looks to scale its operating platform and strengthen its risk and service infrastructure.
In the role, Kump will help shape and expand SignaPay’s operating platform, risk framework, and service model to support continued growth and increasing complexity. He will oversee core operational functions, including customer service, technical support, underwriting, risk, and deployment, with a mandate to elevate execution, enhance scalability, and maintain a reliable, high-quality experience for the company’s merchant and partner ecosystem.
Kump brings more than two decades of experience in the payments industry, having held senior executive leadership roles across operations, finance, and enterprise management. Throughout his career, he has built operating models designed to help businesses scale without compromising reliability, transparency, or trust. SignaPay said it selected Kump for his experience leading enterprise-scale payments organizations through sustained growth, operational transformation, and platform modernization.
As COO, Kump will work closely with the leadership team to translate strategy into execution, ensuring that the company’s operating discipline, risk management, and service model continue to meet the expectations of its partners and merchants nationwide.
Founded as a relationship-driven payments provider, SignaPay supports businesses across a range of industries with secure, reliable payment processing technology designed to scale alongside their needs. The company emphasizes operational discipline, transparency, and long-term partnerships as key pillars of its approach.
KEY QUOTES:
“Jeff brings a rare combination of operational rigor, strategic perspective, and deep payments industry expertise. As SignaPay continues to expand in scale and sophistication, Jeff’s experience building and governing complex payments platforms will play a critical role in strengthening our operating foundation and supporting the long-term success of our merchants and partners.”
John Martillo, Founder & CEO Of SignaPay
“What drew me to SignaPay is the opportunity to help shape the next phase of a platform built on long-term, trusted partnerships. SignaPay has earned the confidence of its merchants and partners by doing things the right way, and I’m excited to work alongside the team to further strengthen the platform as the business continues to grow in scale, reach, and impact.”
Jeff Kump, Chief Operating Officer Of SignaPay
