SynergySuite has recently announced the raising of $12 million in funding aimed at enhancing its AI-powered back-of-house platform, tailored explicitly for restaurant operators seeking to streamline their operations and scale their businesses more intelligently. The funding round was prominently led by Oyster Capital, based in Dublin, and received continued support from First Analysis, headquartered in Chicago. Additionally, an extended multi-year credit facility from Lago Innovation, also located in Chicago, underscores the confidence investors have in SynergySuite’s state-of-the-art technology and consistent operational achievements.
At the heart of SynergySuite’s offering is its proprietary AI engine, which harnesses the power of machine learning and advanced large language models to tackle the operational inefficiencies that many restaurants face daily—issues that can drain both time and profit margins.
This platform is distinguished by its remarkable scalability, enabling it to efficiently manage extensive restaurant chains at both the individual outlet level and across complex franchise networks, catering to various ownership models, including corporate-owned, franchisee-owned, and hybrid setups.
The platform is engineered to simplify critical workflows, benefiting various stakeholders within a restaurant organization, including shift teams, general managers, and franchise leaders. It also provides franchise rollup tools that equip corporate teams and individual franchise owners with clear and meaningful insights across potentially thousands of locations.
Among its core functionalities, SynergySuite offers real-time inventory tracking, which ensures that restaurants maintain optimal stock levels while minimizing waste. The AI-powered forecasting and dynamic ordering features contribute to improved order accuracy and efficiency, while intelligent labor planning optimizes staffing levels according to fluctuating business demands. Moreover, enterprise-grade tools such as automated royalty tracking are integrated into a single, cohesive AI-driven system.
By effectively reducing waste, optimizing labor costs, and enhancing overall operational efficiency across all locations, SynergySuite helps restaurant brands drive consistent profitability and achieve operational excellence. Importantly, this efficiency enables managers to dedicate more time and energy to enhancing guest experiences and fostering business growth.
What truly sets the company apart from its competitors is the comprehensive nature of its platform offerings and the AI that underpins them. The platform provides sophisticated and robust integrations with prominent POS systems, payroll software, accounting solutions, and vendor management systems—surpassing any rival in this space. This level of integration affords restaurant brands the flexibility to seamlessly incorporate SynergySuite into their existing technological ecosystems without sacrificing performance or oversight.
Established in Dublin and now headquartered in the United States, SynergySuite has earned the trust of top brands, including Pollo Campero, Tropical Smoothie Cafe, and Shipley Do-Nuts. Significantly, the company boasts one of the restaurant industry’s highest customer retention rates. With global teams strategically positioned across the U.S., Ireland, the UK, and Montenegro, SynergySuite is well-equipped to support rapid adoption by both fast-growing concepts and extensive global franchises.
How the funding will be used: This funding will enable SynergySuite to embark on a global expansion initiative, further innovate its product offerings, and address the increasingly complex demands posed by enterprise-level and multi-unit restaurant brands. It will also help accelerate SynergySuite’s growth strategy, as the company continues to fulfill its commitment to delivering robust automation solutions, practical applications of AI, and a unified platform meticulously designed by operators for operators.
KEY QUOTES:
“Operators don’t need more dashboards and apps—they need answers. This funding lets us expand our AI engine that’s already transforming operations, delivering faster decisions, smarter forecasting, and stronger margins, scaling that across thousands more locations.”
“Too often, operators are forced to choose between best-in-breed tools and true integration. With SynergySuite, they don’t have to choose. They get a unified platform that actually works together—and works well.”
“Our customers don’t ask us for tech. They ask us for smarter, simpler ways to run their business. That’s what our AI is built for, and now we’re scaling it even faster.”
Jared Neilsen, CEO of SynergySuite
