Taktile – a category-defining decision automation platform – announced it has raised $54 million in a Series B funding round, to continue empowering teams at fintech companies and financial institutions to optimize their risk management strategies across the entire customer lifecycle. The funding round was led by Balderton Capital, with participation from existing investors Index Ventures, Tiger Global, Y Combinator, Prosus Ventures, and Visionaries Club, as well as Larry Summers, former US Secretary of the Treasury, bringing Taktile’s total funding to $79 million.
Last year, Taktile quadrupled its customer base and grew over 3.5 times in annual recurring revenue (ARR). Its customer base spans 24 markets and encompasses sophisticated fintech companies such as Mercury, Kueski, and Zilch, as well as some of the world’s largest financial institutions, including Allianz and Rakuten Bank.
Taktile’s decision platform already delivers hundreds of millions of risk decisions monthly. The additional funding will be used to accelerate this momentum further as Taktile is equipping business teams with the necessary tools and controls to build transparent AI-powered risk decisioning.
Even though AI has been broadly adopted for use cases like chatbots in customer support and real-time personalization in marketing, mainstream automation for high-stakes decisions is just about to break through in 2025. And the main difference in applying AI to risk decisions in financial services like credit underwriting, account opening, or transaction monitoring, is that errors are extremely costly. Wrong decisions could result in costly loan defaults, fraud losses, preventing good customers from accessing services, or compliance fines by regulators.
For financial services and other regulated industries, the stakes are high and every decision matters. And established institutions face intense pressure as AI-driven fintech startups rapidly innovate, challenging their market share and margins. But many enterprises struggle to adopt AI at scale. The main hurdles include a shortage of highly skilled engineers to develop and maintain AI systems, plus the need for greater precision.
Launched by CEO Maik Taro Wehmeyer, and CPTO Maximilian Eber, Taktile addresses this gap by equipping risk teams and their engineering counterparts with a shared platform to build, manage and optimize complex AI-powered workflows and agents that are governed by rules and embedded into business logic.
Taktile has also helped Zippi make its decision-making process more efficient by enabling 67% faster policy logic deployment, doubling experimentation across fraud, credit, and portfolio workflows, and ensuring real-time, scalable decision-making without performance bottlenecks. And this has enabled Zippi to scale its operations more effectively and process significantly more applications with the same resources. The platform has also reduced Breakout Finance’s underwriting time by 95%, enabling their risk team to handle 3-5x more applications and scale rapidly.
KEY QUOTES:
“From day one of our journey, we believed that millions of lives could be improved by enabling organizations to make optimal decisions for their customers. By keeping experienced risk experts in control, we make it possible for even the most regulated businesses in financial services to fully adopt AI into high-stakes workflows.”
- Maik Taro Wehmeyer, CEO & Co-founder, Taktile
“The best investments for VCs are when your reaction to the company is ‘of course – why doesn’t this happen already?’ It is crazy that businesses use a plethora of separate tools for different decisions across their business when it is the same customer and data. It is also crazy that a lot of decisioning is coded in-house from scratch. Taktile’s integrated decisioning platform allows businesses to take one consistent view of the customer and easily build, iterate and test complex decision logic. This has won them some of the most sophisticated fintechs as happy clients and is now allowing them to expand into banks and insurers.”
- Rob Moffat, General Partner at Balderton Capital
“Taktile’s platform has empowered our teams to take control of our automated underwriting processes, allowing us to build, test, and optimize decisions with unprecedented speed and independence. This shift has not only streamlined our operations but has also resulted in significant cost savings, freeing up resources for further innovation.”
- Chanuka Perera, Head of Credit Risk at Zilch
“It was clear that we needed a partner who fully understood the nuances of decisioning in various use cases and industries, the challenges that come with off-the-shelf AI models, and who could provide the required infrastructure to deploy LLMs in mission-critical workflows. We met Taktile just at the right time.”
- Pieter Viljoen, CDO at Allianz Partners
