Taktile – a category-defining decision automation platform – announced it has raised $54 million in a Series B funding round to continue empowering fintech and financial institutions’ teams to optimize their risk management strategies across the entire customer lifecycle. Balderton Capital led the funding round, which included existing investors Index Ventures, Tiger Global, Y Combinator, Prosus Ventures, Visionaries Club, and Larry Summers, former US Secretary of the Treasury. Taktile has raised a total of $79 million to date.
Last year, Taktile quadrupled its customer base and grew over 3.5 times in annual recurring revenue (ARR). Its customer base spans 24 markets, encompassing sophisticated fintech companies such as Mercury, Kueski, and Zilch and some of the world’s largest financial institutions, including Allianz and Rakuten Bank.
Taktile’s decision platform now delivers hundreds of millions of risk decisions every month and the additional funds will be used to accelerate this momentum further as Taktile is equipping business teams with the necessary tools and controls to build transparent AI-based risk decisioning.
Even though AI has been broadly adopted for use cases such as chatbots in customer support and real-time personalization in marketing, mainstream automation for high-stakes decisions is just about to break through in 2025. And the main difference in applying AI to risk decisions in financial services, such as credit underwriting, account opening, or transaction monitoring, is that errors are extremely costly.
Wrong decisions often result in costly loan defaults, fraud losses, preventing good customers from accessing services, or compliance fines by regulators. Last October, TD Bank agreed to pay $3.1 billion to resolve allegations that it failed to implement adequate controls for detecting and preventing money laundering as regulators worldwide became more concerned with transaction-level controls.
Launched by CEO Maik Taro Wehmeyer, and CPTO Maximilian Eber, Taktile closes the gap by equipping risk teams and their engineering counterparts with a shared platform to build, manage and optimize complex AI-based workflows and agents that are governed by rules and embedded into business logic. Transforming AI from just an experiment, to something that delivers genuine business value.
In the past year, Taktile has helped its customer Zilch reduce service provider and usage costs by 50% by giving their risk team the tools to build, test, and optimize automated underwriting workflows themselves.
Taktile has also helped Zippi make its decision-making process more efficient by enabling 67% faster policy logic deployment, doubling experimentation across fraud, credit, and portfolio workflows, and ensuring real-time, scalable decision-making without performance bottlenecks. This has enabled Zippi to scale its operations more effectively and process significantly more applications with the same resources. The platform has also reduced Breakout Finance’s underwriting time by 95%, enabling their risk team to handle 3- 5 times more applications and scale rapidly.
KEY QUOTES:
“From day one of our journey, we believed that millions of lives could be improved by enabling organizations to make optimal decisions for their customers. By keeping experienced risk experts in control, we make it possible for even the most regulated businesses in financial services to fully adopt AI into high-stakes workflows.”
- Maik Taro Wehmeyer, CEO & Co-founder, Taktile
“The best investments for VCs are when your reaction to the company is “of course – why doesn’t this happen already?”. It is crazy that businesses use a plethora of separate tools for different decisions across their business when it is the same customer and data. It is also crazy that a lot of decisioning is coded in-house from scratch. Taktile’s integrated decisioning platform allows businesses to take one consistent view of the customer and easily build, iterate and test complex decision logic. This has won them some of the most sophisticated fintechs as happy clients and is now allowing them to expand into banks and insurers.”
- Rob Moffat, General Partner at Balderton Capital
“Taktile’s platform has empowered our teams to take control of our automated underwriting processes, allowing us to build, test, and optimize decisions with unprecedented speed and independence. This shift has not only streamlined our operations but has also resulted in significant cost savings, freeing up resources for further innovation.”
- Chanuka Perera, Head of Credit Risk at Zilch
“It was clear that we needed a partner who fully understood the nuances of decisioning in various use cases and industries, the challenges that come with off-the-shelf AI models, and who could provide the required infrastructure to deploy LLMs in mission-critical workflows. We met Taktile just at the right time.”
- Pieter Viljoen, CDO at Allianz Partners
