TextUs – a leading conversational texting platform that enables organizations to have engaging real-time conversations with prospects, candidates, employees, and customers – announced it has recently surpassed one billion messages sent and received on its platform. Since 2013, TextUs has been a leader in conversational and campaign business text messaging.
The Denver-based software company has seen steady growth since its inception and it has solidified its place in the SMS space by becoming the texting provider of choice for businesses across a multitude of industries. And as SMS has become a communication tool of choice for many businesses, TextUs has seen the adoption of the medium expand.
As part of TextUs’ latest State of Texting report, they found text messaging to be the leading communication channel among those surveyed, outpacing email and phone by large margins. And over 50% indicated text messaging was the most effective way to communicate in their business workflows. Plus 62% of users indicate they are using text messaging multiple times per day.
In March of 2023, the TextUs platform sent its one billionth text message, marking a milestone for the company and further illustrating the wide adoption of text messaging as a viable communication platform for individuals and businesses alike.
KEY QUOTES:
“Allowing businesses to log over 1 billion text messages with customers, candidates, and employees is a significant accomplishment for a conversational SMS platform like ours. This means that our customers are engaging well over 100 million contacts in meaningful conversations that lead to real business outcomes ranging from consumer sales to job placements. We are humbled by the thousands of mid-market and enterprise brands that trust us, day in and day out, to enable high quality interactions with their most important stakeholders.”
– Martin Payne, CEO of TextUs
