Trust Lab – a company transforming how companies and public entities safeguard Internet users – announced it has closed a Series A funding round of $15 million led by U.S. Venture Partners (USVP) and Foundation Capital. And the company’s technology detects and monitors harmful content and actors using AI-enabled classifiers and rules engines. Using Trust Lab, technology companies and public entities are able to better track and measure harmful content across the entire Internet. The current customers include the European Commission/European Union, In-Q-Tel, and many leading social media companies, messaging platforms, and marketplaces.
This is the first company to offer a holistic online safety solution that combines monitoring, compliance, and enforcement of harmful and illegal content at scale. Built with Trust & Safety experts from Google, YouTube, Reddit, and TikTok, Trust Lab uses state-of-the-art technology, policies, and partnerships to serve a diverse set of clients, from large and small technology platforms to public entities.
KEY QUOTES:
“Many companies and platforms are throttling their investment in Trust & Safety. As a result, harmful content and actors are making inroads. Organizations need more flexible, cutting-edge tools for enforcement and compliance of content that harms users, especially the most vulnerable ones. For over a decade, the Trust Lab founding team has worked in executive leadership roles at the forefront of technical innovation to solve these problematic issues. Now, using our cutting-edge AI and ML tools, our customers are making progress in combating Internet abuse at scale.”
— Tom Siegel, Co-Founder and CEO of Trust Lab
“Many government organizations, the top social media platforms, and enterprise customers turn to Trust Lab to help them make the Internet a safer place for users. They are undisputed experts in applying ML and AI technology to prevent harmful misinformation and bad actors. We all have a stake in their success and in countering harm across the Internet. This is a vast market with a lot of growth potential and Trust Lab is leading the way.”
— Dafina Toncheva, Early-Stage Investor at USVP
“So far, social media companies have attempted to moderate harmful content by building Trust & Safety teams and hiring tens of thousands of people. This approach isn’t scalable, nor is it particularly effective. The only way we can address content safety in an automated, scalable way is with technology like Trust Lab’s. This is one reason why we invest in technology-driven companies focused on security, privacy, and Internet trust and safety.”
— Steve Vassallo, General Partner, Foundation Capital
