Trustwise, a generative AI (Gen AI) application performance and risk management, announced its official launch, the release of its Optimize:ai product, and $4 million in seed financing. The round was led by Hitachi Ventures with participation from Firestreak Ventures and Grit Ventures.
This investment will enable the company to speed up the development of cost and risk-optimized generative AI prototypes for various industries, accelerate its go-to-market and partnership strategy, and further its research initiatives.
Trustwise Optimize:ai is a first-of-its-kind generative AI application performance and risk management solution that offers developers with an API to eliminate risks and reduce the growing costs associated with deploying large language models (LLMs) in high-stakes enterprise environments. By red teaming and optimizing generative AI workloads using its advanced APIs, datasets, and AI safety and alignment controls, Trustwise safeguards enterprises from potential AI failures and excessive costs. Optimize:ai works with major AI standards and regulations, including the European Union AI Act, NIST AI RMF 1.0, Responsible AI Institute RAISE Safety and Alignment Benchmarks, and SCI ISO software carbon intensity standard.
Gen AI systems often produce inaccurate results and do not adhere to internal and external policies and regulations, and are costly and energy inefficient, with many instances of companies facing legal repercussions.
Hallucinations and sensitive data leakage also erode user trust in AI systems, which is essential for widespread adoption. GitHub’s Hallucinations Leaderboard also shows that the most popular LLMs hallucinate between 3% and 8.5% of the time when summarizing text.
Trustwise Optimize:ai cuts AI costs and risks by up to 15 times. In current customer deployments, it achieved an 80% reduction in LLM and compute costs, a 64% decrease in carbon footprint, and detected 40% more AI safety and alignment issues than other vendors on the market.
Optimize:ai is powered by THEO (Trustworthy High Efficiency Optimizer) – which is an optimization foundation model from Trustwise that continuously monitors safety and alignment, performs red teaming, and dynamically selects models for large-scale generative AI operations, supporting diverse AI models and architectures.
KEY QUOTES:
“Enterprise leaders face a double-edged sword in AI strategy: while promising next-level innovation and productivity gains, LLMs also bring significant safety risks, cost burdens, and environmental impacts. Trustwise’s experienced and world-class team is set to provide the much-needed generative AI optimization capabilities that will enable developers to create safe, efficient, and high-performing AI systems.”
– Gayathri Radhakrishnan, partner at Hitachi Ventures
“At Trustwise, we understand the challenges enterprises face with generative AI, including safety risks, high costs, and environmental impacts. For example, compared to a traditional Google search, a ChatGPT query costs around 36 times more, uses 1000 times more energy, and has safety issues like hallucinations and data leakage. After nearly two years of co-development with clients in highly regulated industries, the launch of Optimize:ai makes AI safe, compliant, and economically and environmentally viable.”
– Manoj Saxena, CEO and founder of Trustwise
“With Optimize:ai, we’ve developed a cutting-edge optimization solution that not only significantly reduces operational costs and carbon emissions but also enhances the safety and alignment of AI systems. Our team is dedicated to continuously applying state-of-the-art AI technologies to ensure they are safe, economically and environmentally sustainable, setting new industry standards in the process.”
– Matthew Barker, head of AI research and development at Trustwise
“We are committed to leveraging AI to enhance customer experiences, streamline operations, and drive strategic decision-making, all while maintaining cost-effectiveness, robust data security, and environmentally conscious practices. Trustwise Optimize:ai has demonstrated game-changing capabilities for us by significantly reducing our generative AI operational costs and carbon footprint, and ensuring our AI outputs align with internal business policies, ethical guidelines, and external regulations. Based on the success of early experimental results, we are now considering scaling Optimize:ai across the organization and including it as a key part of our AI assurance framework.”
– Dr. Paul Dongha, group head of data and AI ethics at Lloyds Banking
“In the NHS, we recognize AI’s transformative potential to revolutionize patient care and drive operational efficiencies. As we adopt these cutting-edge technologies, we remain committed to the highest standards of data security, cost control, and environmental sustainability. Our partnership with Trustwise has demonstrated powerful, safe, and cost-efficient ways to unlock AI’s full benefits while maintaining public trust and confidence.”
– Dr. Hatim Abdulhussein, CEO of Health Innovation Kent Surrey Sussex, part of the Health Innovation Network established by NHS England
“At Lyric, we pride ourselves on being a healthcare technology leader, using machine learning, AI, predictive analytics, and our recently launched 42 platform to help payers unlock greater value while improving payment accuracy and integrity. We understand the vital role of AI trust and safety. Solutions such as those offered by Trustwise are key to driving generative AI adoption in healthcare, ensuring that costs are controlled and compliance risks are minimized.”
– Raj Ronanki, CEO of Lyric
