Turnout is an innovative consumer service that utilizes artificial intelligence to transform the way Americans interact with complex government and financial processes. Recently, the company announced it has successfully raised $21 million in seed funding, which will be instrumental in advancing the development and automation of its product. This funding aims to help millions of Americans navigate the often confusing and rigid bureaucratic systems more efficiently, ultimately giving them a better chance to succeed in their interactions with government agencies.
Navigating government paperwork is an overwhelming task for many. Research indicates that Americans spend an astonishing 12.1 billion hours each year filling out federal forms, a process that is frequently time-consuming, difficult, and prone to errors. Turnout seeks to address these challenges by modernizing how people manage their dealings with government entities. The company is starting with services focused on tax debt relief and Social Security Disability claims, with plans to introduce even more services in the future.
The core of Turnout’s technology is designed to alleviate the burdens associated with filling out government forms. It accomplishes this by managing the entire process through a combination of artificial intelligence and expert advocacy. This means that consumers do not have to tackle the complexities of these forms on their own. The company’s AI orchestrator, named Jake, automates approximately 60% of the tasks involved in the application process. This includes critical functions such as pulling transcripts, checking eligibility prerequisites, pre-filling and filing applications, as well as collecting necessary medical and wage records. Jake also helps track deadlines and send updates on the status of applications.
In addition to the efficiency that AI brings, licensed professionals oversee the more crucial stages of the process and ensure the forms are accurately completed. This dual approach not only reduces the likelihood of errors but also speeds up the resolution of applications. As a result, many users have reported positive experiences, leading to favorable reviews on Trustpilot.
Looking ahead, Turnout has ambitious growth plans. The company intends to expand its team by 50% this year, actively seeking individuals for various roles from its headquarters located in San Diego. Furthermore, Turnout is committed to broadening its service offerings, extending its reach to address other complicated government processes.
KEY QUOTES:
“Our goal is to become the ‘AI for everyone,’ and this funding gives us the ability to answer the call of Americans who are fed up with outdated government infrastructure. Complex processes are buried under layers of bureaucracy and aging technology, leaving too many Americans feeling ignored, overwhelmed, and stuck. Turnout is being built by experts to cut through that complexity, putting time and money back in consumers’ hands.”
Itai Hirsch, Turnout’s Founder and CEO
“Itai is a force of nature that embodies the American dream and is uniquely suited to help others achieve it. Turnout is using AI to transform the lives of everyday Americans, helping them navigate their finances, secure the benefits they are entitled to, and establish themselves on a firm footing. Shine is privileged to be a part of this mission.”
Mo Koyfman, Founder and General Partner of Shine Capital
