Turnout announced that it raised $35 million in Series A funding, bringing the company’s valuation to $400 million. The round was led by HighPost Capital, with participation from Shine Capital, LGVP, Mangusta Capital, Honeystone Ventures, and investor Omri Casspi.
Founded to help Americans navigate complex government and financial systems, Turnout combines AI technology with licensed human advocates to support consumers seeking access to benefits and services. The company said it has grown its client base fivefold since completing its seed financing in September 2025 and has logged more than ten million minutes of AI-assisted and human-led advocacy.
The new capital will be used to further develop Turnout’s AI agent platform, known as Jake, and expand the company’s nationwide network of human advocates. In addition to its work helping clients navigate Social Security disability and veterans benefits, Turnout plans to enter healthcare and education markets.
According to the company, millions of Americans face bureaucratic challenges when seeking benefits and services. Approximately 70% of new Social Security disability claims are denied at the initial application stage, while veterans often wait months for decisions on disability and pension claims. Parents advocating for educational accommodations and Medicare recipients navigating healthcare systems also face significant hurdles.
Turnout’s platform combines AI and human expertise to streamline these processes. Jake, the company’s AI agent, handles administrative tasks such as waiting on hold, obtaining records, completing applications, and determining when human advocates should intervene. Licensed advocates provide guidance and support in situations requiring expertise and empathy.
The company said this hybrid model is designed to make advocacy services broadly accessible rather than limiting them to individuals with significant resources or specialized connections.
Turnout’s long-term goal is to serve as a lifelong advocacy platform for consumers across government, insurance, healthcare, and education systems.
KEY QUOTES:
“We started Turnout because the gap between what Americans are entitled to and what they actually receive is inexcusable. We’re building the advocate they deserve. One that knows them, stays with them, and doesn’t disappear when the matter closes.”
Itai Hirsch, Founder And CEO, Turnout
“When people need help the most, they often have no one truly advocating for them. Turnout is changing that by combining AI and human expertise in a way that makes real advocacy accessible to everyone.”
David Moross, Co-Founder And CEO, HighPost Capital
