TurnPoint Services announced the appointment of Courtney Abraham as Chief Human Resources Officer and Ellen Donahue-Dalton as Chief Marketing Officer.
The appointments reflect TurnPoint’s continued investment in its people, teams, and local brands as the company continues scaling its national residential services platform across the country.
TurnPoint Services is a provider of residential HVAC, plumbing, and electrical services. The company operates more than 50 local brands and over 100 locations nationwide, supported by more than 6,000 team members.
Abraham joins TurnPoint as Chief Human Resources Officer with more than 25 years of HR leadership experience in people-first organizations. Most recently, she served as Chief Human Resources Officer at Current Lighting. Before that, she was Chief People Officer at AML RightSource and Global Head of Talent Strategy at The Adecco Group.
At TurnPoint, Abraham will lead HR strategy across talent management, succession planning, learning, and development. She will also oversee the TurnPoint Apprentice Program, which is focused on developing the next generation of skilled tradespeople.
Abraham will focus on strengthening TurnPoint’s people and leadership capabilities while supporting a shared company culture across the organization. She holds a master’s degree from DePaul University and a bachelor’s degree from Bowling Green State University. She also completed executive studies at IESE Business School and IMD.
Donahue-Dalton joins TurnPoint as Chief Marketing Officer with extensive experience leading growth, brand, and customer experience strategy for organizations scaling to national and global positions. Most recently, she served as Chief Growth and Chief Marketing Officer at healthcare provider VillageMD, including Village Medical, Summit Health, and CityMD. Before that, she was Chief Marketing and Experience Officer at Medecision.
At TurnPoint, Donahue-Dalton will lead brand and marketing strategy across the company’s portfolio of more than 50 home services brands. Her work will focus on customer acquisition and retention, whole-home positioning, and building a marketing foundation that supports long-term relationships with homeowners.
Donahue-Dalton holds a master’s degree from Boston University and a bachelor’s degree from Dickinson College. She is also authoring a publication focused on the lived experiences of caregivers.
TurnPoint is based in Louisville, Kentucky, and has grown through a combination of organic growth and acquisitions of local brands in attractive markets. OMERS Private Equity acquired TurnPoint Services in November 2020.
KEY QUOTES:
“These are two critical roles in our company — and filling them with leaders of this caliber is a direct expression of our Team-First, People-First commitment.”
“Courtney and Ellen will help us build the kind of company that attracts the best people in the trades and earns lasting relationships with the customers we serve.”
Greg Bochicchio, CEO of TurnPoint Services
