Uber Rewards: How It Works

By Amit Chowdhry ● November 15, 2018

Ride-sharing giant Uber has recently rolled out a loyalty program called Uber Rewards. Uber Rewards incentivizes to spend more money on the app.

“Uber today looks a lot different than when we launched back in 2009 with a high-end black car product. There’s a variety of affordable transportation options at your fingertips – from sharing rides, to bikes and scooters – and the ability to get the food you want, at the tap of a button,” wrote Uber Rewards Product Lead Holly Ormseth. “Across our technology platform, millions of customers use Uber every day and in lots of ways—whether they’re sharing an UberPool to the office, ordering in dinner from Uber Eats, biking home from the train, or taking an UberXL to the airport. Given this, we’re in a unique position to recognize and reward them for choosing Uber. Today, we’re excited to announce a big step towards doing that.”

Uber will reward you one point for every dollar that is spent on Uber Pool rides and Uber Eats orders. And you will receive two points for ordering an UberX, UberXL, Uber Select, or Uber WAV. Three points are awarded for Uber Black and Uber Black SUV rides.

There are several status levels, including Blue (0-500 points), Gold (500-2,500 points), Platinum (2,500-7,500 points), and Diamond (7,500+ points). When you hit a certain point milestone, then you will have that status level for the next six months. And whenever you hit the next point level, you unlock that status.

For the first 500 points, you will gain $5 to spend at Uber. The Gold level includes free cancellations within 15 minutes and it also has priority customer support. Platinum level includes the lower tier benefits along with price locking between two places on UberX rides and priority pick-ups at airports. Diamond includes the lower tiers along with dedicated phone support, free Uber Black upgrades, access to highly rated drivers, and no delivery fee on three Uber Eats orders every six months.

Uber Rewards is available in Miami, New Jersey, Denver, Tampa, New York, Washington, DC, Philadelphia, Atlanta, and San Diego now. And Uber said it will roll out to all US drivers in the next few months. If you live in one of these areas, then you can sign up for the wait list now.