- This is how website monitoring company Uptime.com ensures that the websites and checkout platforms of e-commerce businesses stay online
One of the biggest challenges for e-commerce businesses is ensuring that their websites and checkout platform are online at all times. Otherwise, they can lose substantial revenues every minute it is offline. This is an issue that Uptime.com is familiar with.
“New research by Google Cloud says that one out of ten retail executives reported downtime on Black Friday 2018, and four out of ten reported outages during one of the past three years,” wrote Uptime.com content manager Sharon McElwee. “This year was no exception. As online sales on Black Friday topped seven billion dollars, website outages started a day before the famous shopping holiday.”
Uptime.com provides Enterprise-grade, continuous monitoring of websites to prevent outages. The company user-friendly platform allows businesses to perform a wide variety of health checks for domain names such as the DNS, web servers, and mail servers.
In an email to CIO, Uptime.com’s senior developer said that he saw a company with multiple instances of NoSQL databases where replication problems were causing intermittent 50x errors. And database replication risks while data is multiplied to servers.
Uptime.com co-founder and chief strategy officer Michael Esposito pointed out that large companies experience issues with database replication across multiple clusters. In addition, many e-commerce company outages are caused by APIs getting slammed, slower third-party modules, and servers that are unable to handle periods of higher traffic.
To mitigate risks, Uptime.com offers 24/7 customer support and performance monitoring with downtime alerts. And Uptime.com allows its customers to monitor their websites on a minute-by-minute basis with simple on-boarding and highly customizable monitoring dashboards.
“Uptime.com also offers synthetic monitoring transaction checks for confirming logins and registrations along with validation of functional shopping cart mechanisms,” Esposito added.
Earlier this year, Uptime.com also announced that it is now working with Amazon Web Services (AWS) to provide Single Sign-On (SSO), which is an advanced cloud service that allows enterprise companies to manage thousands of users through a centralized login system.
Uptime.com chief revenue officer Daniel Gershuni pointed out that SSO provides great value to customers when it is set up and running, but some users may experience challenges during the setup process so the pre-configured app offered through AWS is beneficial.
Launched in 2013 by Esposito, Benjamin Byrne, and Barak Shohat, Uptime.com is trusted by companies like Ford, BNP Paribas, Intuit, and Airbus who depend on the service to ensure their websites stay online.
