VerbaFlo, a conversational AI platform focused on transforming customer engagement for real estate businesses, has raised $7 million in seed funding. The round was led by Pi Labs, with participation from Haatch, Navigate Ventures, Old College Capital, the University of Edinburgh’s venture investment arm, and a group of global family offices, along with follow-on commitments from existing investors. With this latest round, the company’s total funding to date has reached approximately $9 million.
Founded in October 2024, VerbaFlo enables real estate owners and operators to automate leasing, operations, and resident engagement through AI-driven communication tools. The platform is designed as a vertical AI solution tailored specifically for residential real estate, integrating directly with existing systems to streamline workflows across the resident lifecycle.
The company currently supports operations across more than 200,000 units globally and is adding approximately 30,000 units per month. Its platform facilitates conversations in more than 180 languages and is used by leading operators across the UK and Europe. VerbaFlo has also expanded into the United States, with additional growth underway in the Middle East, Australia, South Africa, and other European markets.
Unlike traditional chatbot solutions, VerbaFlo enables operators to deploy multiple specialized AI agents across functions such as leasing, marketing, finance, operations, maintenance, and resident engagement. These agents are integrated into live systems and can qualify leads, answer property-related queries, schedule viewings, automate follow-ups, manage maintenance requests, and update records in real time.
By centralizing communication across channels including email, web chat, WhatsApp, and phone, the platform enables real estate operators to respond instantly and operate continuously across global markets. The system acts as an intelligent operational layer, helping organizations improve response times, increase conversion rates, reduce manual workloads, and gain greater visibility across property portfolios.
VerbaFlo plans to use the new funding to expand its presence in the United States and other international markets, accelerate product development, and scale its global team as it continues to build its AI communications platform for real estate.
KEY QUOTES:
“Real estate is one of the largest industries in the world, yet much of its revenue still depends on fragmented communication across channels. We built VerbaFlo to address this by creating a purpose-built vertical AI platform for residential real estate that integrates with the systems operators already use, enabling them to automate and optimize conversations across the resident lifecycle. Today, VerbaFlo supports more than 40 use cases across enquiry management, lead qualification, bookings, onboarding and resident engagement. We are incredibly proud to have the backing of Pi Labs alongside an exceptional group of investors, and this investment will accelerate product development and expand our presence across the UK, US and European markets.”
Sayantan Biswas, Founder And Chief Executive Officer Of VerbaFlo
“Sayantan and his team have built an exceptional AI-native platform for multi-unit residential, using agentic AI to orchestrate leasing and property management. The impact is immediate: faster leasing, lower operational friction and a better resident experience. VerbaFlo is exactly the type of vertical AI company we are backing at Pi Labs, platforms that deliver measurable operational impact for global real estate owners. We believe the next wave of value creation in the built world will be driven by applied, vertical AI, a thesis we are executing on in our latest fund, Pi Labs Fund IV.”
Faisal Butt, Founder And Managing Partner Of Pi Labs
“AI is transforming what is possible in vertical markets like real estate that have often been underserved by traditional enterprise software. The door is now open to bold startups like VerbaFlo that have a clear strategy for augmenting legacy systems and becoming the intelligence layer for the world’s largest real estate operators. We’re excited by the team’s vision and the impact VerbaFlo can have across the industry.”
Ivan Nikkhoo, Founder And Managing Partner Of Navigate Ventures
“The impact VerbaFlo is having on the residential sector is remarkable. By automating lead generation and significantly lowering cost of acquisition for operators, they are solving one of the most persistent challenges in the industry. The traction they have built across the UK and Europe has been exciting to witness, and I look forward to seeing them take this globally.”
Bay Downing, Joint Chief Executive Officer Of Downing
