VertexOne, a provider of cloud software focused on transforming customer experience in the energy and utility sector, has appointed Tracey Brown as Chief Executive Officer, effective immediately.
Brown brings more than 20 years of executive leadership experience, most recently serving at Vertafore, a global technology company supporting the insurance industry. Her background includes profit-and-loss leadership, organizational transformation, and human capital management across complex, regulated environments.
The appointment follows a comprehensive executive search process as VertexOne continues to expand its operational capabilities and strengthen its customer success focus. The company has grown through a combination of organic expansion and strategic acquisitions, positioning itself for continued transformation and scale.
Brown’s leadership comes at a time when the utility and energy sector is undergoing rapid digital transformation, driven by increasing customer expectations, regulatory demands, and the need for operational efficiency. In her new role, she will focus on enhancing client experience, strengthening execution, and advancing the company’s innovation roadmap.
VertexOne’s leadership and investors expressed confidence that Brown’s experience navigating complex organizations and aligning teams will support the company’s next phase of growth.
KEY QUOTES:
“We conducted a thorough and deliberate search, and in Tracey we found the leader VertexOne needs. VertexOne has been on a steady path, deepening our operational capabilities, strengthening our focus on client success, and building the world-class execution capability our clients depend on. Tracey brings the leadership to advance that direction. Her ability to navigate organizational complexity, build aligned teams, and commit for the long term made her the standout choice. We are proud of what this company has built via organic growth and strategic acquisitions and are confident of Tracey’s leadership through this next stage of transformation and rapid growth.”
Brad Almond, Board Member and Interim CEO, VertexOne
“I’m thrilled to join VertexOne. I’ve spent my career stepping into complex, regulated environments where aligning people, strategy, and execution can unlock, not just growth, but potential for industry transformation. VertexOne is positioned to shape what the industry’s next chapter looks like, and that’s an opportunity I’m fully committed to.”
Tracey Brown, Chief Executive Officer, VertexOne
“We are excited to welcome Tracey and are confident she brings the leadership and operational depth to accelerate VertexOne’s growth.”
Keith Pennell, Managing Partner, DFW Capital Partners
