Video Feedback And Analytics Company Voxpopme Secures $9 Million

By Dan Anderson • Sep 16, 2019
  • Leading video feedback and analytics company Voxpopme announced that it raised $9 million in Series A1 equity financing led by Origin Ventures

Voxpopme — a leading video feedback and analytics company — announced that it closed $9 million in Series A1 equity financing led by Origin Ventures. With this funding round, the company is intending to use the capital to meet the growing enterprise demand for real-time video feedback and to fund further investment in the platform.

The Series A1 equity financing is led by Origin Ventures with participation from existing investor Mercia Asset Management PLC and new investor NVM Private Equity.

“We’re delighted to complete this funding round,” said Dave Carruthers, the CEO & Founder at Voxpopme. “This emphasizes the impact video feedback is having on insights and customer experience teams across the globe. The demand for customer-recorded video is on fire, and this investment will help us continue to stay ahead of the ever-increasing demand for video feedback. We plan to use the round to quickly scale the team, invest into product to enhance our video analytics engine, and build out further integrations with other SaaS solutions, to create even more value for our customers.”

Voxpopme’s SaaS platform is known for helping business leaders build great brands, products, and experiences with real-time and consumer-recorded video feedback. And the impact of video feedback and real human stories in modern businesses has driven the rapid adoption of Voxpopme thus resulting in triple-digit year-on-year annual recurring revenue growth. Voxpopme is used by big-name brands including Airbnb, Clorox, Mars Wrigley, and Mondelez.

“In the world of big data, video plays a key role in bringing the ‘why’ to the ‘what’ as well as keeping us connected to real humans. Voxpopme is an easy to use platform that gives us the richness and depth of video feedback at a speed we can use to better understand consumer behavior, bring empathy to our associates and help shape decisions,” added Michelle Gansle, the Global Insights Lead at Mars Wrigley Confectionery.

Voxpopme is driving a shift in the way brands leverage consumer opinions by capitalizing on an explosion of video applications in the B2B space. And since being founded in 2013, the company has re-imagined the market research and customer experience landscapes by capturing qualitative feedback using video as a medium. And by leveraging consumers’ comfort with video and shortening the analysis and editing processes required to find insight, Voxpopme is meeting the growing demand for fast, rich, and emotive qualitative insight.

“Voxpopme allows brand managers to capture richer feedback through the power of sight, sound and motion,” Hill added. “And in the digital economy, where more brands have limited engagement opportunities with customers, adding video to Customer Experience (CX) management adds a new layer of insight. We believe video will be at the center of the next generation of CX management,” explained Origin Ventures managing partner Brent Hill — who is joining the company’s board of directors in connection with the financing.

With this round of funding, Voxpopme is going to meet the growing appetite for video feedback by further enhancing its platform and adding to its global team.