Everise (a leading global healthcare services outsourcing company) recently announced that Warburg Pincus (a leading global growth investor) has agreed to invest in the company. Warburg Pincus joins existing investor Brookfield and investors are committed to accelerating the company’s growth trajectory through business expansion and M&A. Warburg Pincus’ investment values the company at around $1 billion.
Since being founded in 2016, Everise has evolved into an end-to-end customer experience solutions provider and one of the fastest-growing businesses in the healthcare services outsourcing space today. Based in the US, with over 19,000 employees in eight markets, Everise provides customer service solutions to some of the world’s leading healthcare companies. The company attained numerous industry awards in recognition of its leadership, as well as its commitment to innovation and a people-centric culture.
As part of the deal, Everstone Group, the Singapore-headquartered private equity firm will exit its investment in Everise.
The deal is subject to customary regulatory approvals and is expected to close by the end of 2023.
KEY QUOTES:
“We are pleased to partner with Brookfield in our shared vision to elevate Everise into a next-generation global leader in the healthcare customer experience industry. Everise extends a vast array of top-tier services to its clients, including some of the world’s largest healthcare organizations. We are excited about backing Everise’s exceptionally experienced leadership team that has a proven track record of driving scale and profitability. With our deep network and resources across Asia and the US, we are well-positioned to help Everise gain further momentum as a leader in the industry.”
- Saurabh Agarwal, Managing Director of Warburg Pincus
“Warburg Pincus has been an active investor in the global outsourced technology-enabled services space, and Everise presents an attractive platform to offer such services to the global healthcare payer and provider ecosystem. We have continued to see strong underlying demand for quality customer experience, driven by an increasing outsourcing trend across the global healthcare industry. We are excited about the growth prospect of the company and look forward to leveraging our global presence and extensive experience in both healthcare and outsourced services to help the management team accelerate growth, innovate, and drive more value for its customers.”
- Viraj Sawhney, Managing Director of Warburg Pincus
“I and the management team are confident that the partnership between Warburg Pincus and Brookfield will take Everise’s growth to the next level. Warburg Pincus’ deep domain expertise across diverse industries and next-generation technologies, coupled with the institutional knowledge of our trusted partner Brookfield, will contribute substantively to Everise’s next phase of growth in offering strategic customer solutions. I would also like to thank Everstone Group for being a strong and supportive partner to Everise from its inception.”
- Sudhir Agarwal, Founder and CEO of Everise
“Since our investment in Everise in 2020, the company has delivered strong organic growth following investments in technology and operations and has become a strategic partner for its customers around the world. We look forward to partnering with Warburg Pincus and the Company’s management team for the next stage of the journey.”
- Aditya Joshi, Managing Partner at Brookfield
