Why BMC Is Buying Alderstone

By Noah Long ● September 10, 2020
  • BMC — a global leader in IT solutions for the Autonomous Digital Enterprise — recently announced the signing of a definitive agreement to buy Alderstone

BMC — a global leader in IT solutions for the Autonomous Digital Enterprise — recently announced the signing of a definitive agreement to buy Alderstone. Alderstone is a leading provider of ITSM adoption and modernization solutions. 

The deal is expected to close in the coming months, subject to customary closing conditions. The financial terms of the transaction are not disclosed.

Expanding on the companies’ years-long partnership, BMC and Alderstone will be able to offer powerful migration tools and services so customers can quickly and efficiently modernize service management with the BMC Helix solution. And customers will be able to take advantage of the features with decreased risk, limited disruption, and reduced cost, time, and effort.  

This will give customers new ways to utilize artificial intelligence with automation and data-driven decision-making in their organizations’ evolution to become an Autonomous Digital Enterprise.

Alderstone’s solutions are aiming to provide a comprehensive, seamless, and error-free way to onboard customers onto BMC Helix – from application discovery, to preconfigured migration packs and data mapping – all tuned to maximize IT performance. 

Moving from other ITSM solutions or Remedy on-premise, BMC, and Alderstone provide expert technology consulting services that utilize industry best practices to help customers decrease risk, reduce costs, and realize their ROI goals.

According to IDC, over 90% of enterprises worldwide will rely on a mix of on-premises or dedicated private clouds, several private clouds, and legacy platforms to meet their infrastructures needs by 2021. And as the ITSM market continues to grow and cloud adoption continues to drive ITSM disruption, customers need more seamless paths and tools to enable upgrades and migrations.

The BMC Helix solution is the first end-to-end, cloud-based, service, and operations platform to discover, monitor, service, remediate, and optimize IT landscapes. Powered by 360-degree pervasive intelligence to turn unknowns into knowns, it provides the agility, customer-centricity, and actionable insights needed  for the Autonomous Digital Enterprise.

BMC is continuing to accelerate its focus on investing in innovation and disruptive technologies. And this will be the company’s fourth acquisition in less than two years.


“With Alderstone, BMC can help customers more quickly benefit from the intelligence and automation of BMC Helix, and accelerate their transformation to an Autonomous Digital Enterprise. By coupling the BMC product portfolio with the consulting and migration expertise of Alderstone, we can deliver a unique and holistic solution for their cloud-based ITSM investments to achieve their individual business goals.”

— Ali Siddiqui, Chief Product Officer, BMC

“We serve the market with much needed expertise and guidance to leverage technology in meeting the greatest IT challenges. Over the past twelve years, we have had the incredible privilege of supporting our clients’ digital transformations, and we look forward to delivering even greater value as a part of BMC.”

— Steve Upton, CEO, Alderstone