Why IBM Is Buying 7Summits

By Amit Chowdhry ● January 13, 2021
  • IBM (NYSE: IBM) recently announced it is buying 7Summits. These are the details about the acquisition.

IBM (NYSE: IBM) recently announced it is buying 7Summits, which is a leading Salesforce consultancy with over a decade of delivering transformative digital experiences across industries. This acquisition extends IBM’s portfolio of Salesforce services and experience design capabilities and further advances IBM’s hybrid cloud and AI strategy. The financial details were not disclosed.

IBM is a Global Strategic Partner of Salesforce and 7Summits is joining IBM Global Business Services, integrating into its fast-growing Salesforce business. 7Summits also boosts IBM’s strategy consulting, experience design, and application development capabilities across the Salesforce platform.

This acquisition builds on IBM’s continued investment in Salesforce services to meet the rising client demand for experience-led business transformation and new customer engagement strategies backed by data, AI, and machine learning. And over the next three years, IBM Global Business Services will continue to significantly expand hiring, training, and certifications to support key growth areas for Salesforce, including Tableau, Mulesoft, and Vlocity, while continuing to build out new Salesforce specific offerings that leverage IBM complementary capabilities and deep industry expertise.

Creating modern customer and employee experiences that unlock value from data across workflows is critical for helping companies grow relationships, build a resilient business, and drive long term business outcomes. And the Salesforce platform is at the core of creating intelligent workflows that streamline processes across the customer lifecycle, and, ultimately, accelerate digital transformation.

7Summits essentially helps companies solve complex business problems by designing and developing innovative digital experiences that puts customers, employees, and partners at the core. And 7Summits utilizes the latest Salesforce solutions to build intuitive, intelligent, and connected experiences that translate to business results. Some of its clients include Harvard University, Mitsubishi Electric, Snowflake, Daltile, Boomi, and Tenable.


“7Summits is part of a broader IBM investment strategy in services and ecosystem partnerships to enable our clients’ digital transformations through hybrid cloud and AI. Salesforce plays a critical role in transforming customer, employee and partner lifecycle processes into intelligent workflows that deliver accelerated business outcomes.”

— Mark Foster, Senior Vice President, IBM Services

“Our partner ecosystem is a driving force of our growth, and the addition of 7Summits to IBM’s fast-growing Salesforce business will provide even more value for our customers’ digital transformations. The combination of both companies’ Salesforce consulting and design capabilities will help businesses in any industry keep pace with rapidly changing customer expectations, helping them thrive in an increasingly digital world.”

— Tyler Prince, Executive Vice President, Worldwide Alliances and Channels, Salesforce

“Joining the IBM family, which shares our values-driven culture, allows 7Summits to position our offerings at a global scale. Together, we’ll deliver more business value for our collective clients through AI-powered solutions that deliver Intelligent Experiences at speed, while delighting engaged audiences.”

— Paul Stillmank, CEO of 7Summits