Why ServiceNow (NOW) Is Buying Configuration Data Management Company Sweagle

By Amit Chowdhry ● June 23, 2020
  • ServiceNow Inc (NYSE: NOW) announced it has signed an agreement to buy configuration data management company Sweagle

Leading digital workflow company ServiceNow Inc (NYSE: NOW) announced it has signed an agreement to buy Sweagle, a Belgium-based configuration data management company. This transaction will extend ServiceNow’s DevOps and IT Operations Management (ITOM) capabilities, which gives customers the ability to utilize machine learning to identify and help prevent potential misconfigurations from causing outages in production and speeding up remediation. Sweagle was launched in 2017 by CEO Mark Verstockt and CTO Benny Van de Sompele.

COVID-19 has magnified the importance for organizations for quickly adapting technology to meet changing customer and employee needs. And Sweagle provides a single source of truth for configuration data that is otherwise spread across many tools. And with Sweagle, ServiceNow customers will be able to identify and intercept application and infrastructure inconsistencies during agile development cycles.

“With capabilities for configuration data management from Sweagle, we will empower DevOps teams to deliver application and infrastructure changes more rapidly while reducing risk,” said RJ Jainendra, vice president and general manager of DevOps and IT Business Management at ServiceNow. “Sweagle also brings deep DevOps talent to ServiceNow. Both founders are pioneers in configuration data management, and we are honored to have this talent join our team as we continue to help customers compete and win in a digital economy.”

Sweagle will help accelerate ServiceNow’s newly introduced Service Graph roadmap by managing configuration data for public and private cloud environments and modern application architectures such as microservices, containers, and serverless computing. And as organizations focus on delivering great experiences to employees and customers, they often must navigate 50,000 or more configuration data items to make a single enterprise application work correctly. Through Sweagle, ServiceNow customers can quickly deploy applications and infrastructure as code changes more frequently on a single data platform.

“Today, configuration data is as important as having good code – and this is the foundation that Sweagle was built on,” explained Mark Verstockt, CEO and co-founder of Sweagle. “We are proud to join ServiceNow as it continues to enable digital transformation and drive customer success. Every day something goes wrong in a company related to bad configuration data. Together, we can help customers deliver higher-quality applications without the need for manual work, all while reducing cost.”

The terms of the deal were undisclosed. And ServiceNow is expecting to complete the acquisition at the beginning of Q3 2020.