WOW! Names Henry Hryckiewicz As CTO And Teresa Jacobs As SVP

By Amit Chowdhry ● January 5, 2020
  • WOW! Internet, Cable & Phone announced it named Henry Hryckiewicz as CTO and Teresa Jacobs as SVP of IT Design And Development

Leading broadband and communications service provider WOW! Internet, Cable & Phone has announced that it has made several key hires. These hires include Henry Hryckiewicz as CTO and Teresa Jacobs as SVP of IT Design And Development.

Henry Hryckiewicz As CTO

Hryckiewicz will guide the technology strategy for all residential and business products as he oversees engineering and network operations for the company, focusing on driving innovation for WOW!’s extensive product and service offerings.

The hiring of Hryckiewicz comes on the heels of the promotion of Bill Case to chief information officer. Case is going to continue to focus on IT operations and project management for the company while Hryckiewicz will lead all engineering and network operations.

“We are thrilled to have Henry join WOW! at a pivotal time as we continue to grow and evolve our products and network to better serve our customers,” said Teresa L. Elder, Chief Executive Officer at WOW! Internet, Cable & Phone. “Henry has a distinguished career in telecommunications and brings extensive leadership expertise to our engineering and network operations teams. He will be instrumental in leading the way for our ongoing technological innovation.”

Hryckiewicz has over 20 years of experience as an engineering and technical operations executive in the telecommunications industry. And he was most recently the senior vice president of engineering operations for residential and business services for Time Warner Cable where he managed strategic and operational oversight of network design, deployment, operations, and expansion. Before a 10 year tenure at Time Warner Cable, he held multiple leadership positions at Adelphia Communications Corporation.

“As an industry, we are witnessing extraordinary growth and transformation and I look forward to continuing to ensure WOW! is at the forefront of that shift,” added Hryckiewicz. “With an established, highly capable network and unique competitive products, WOW! will continue to build upon its innovation and leadership and I am looking forward to being a part of a phenomenal WOW! team.”

Teresa Jacobs As SVP of IT Design And Development

WOW also appointed Teresa Jacobs as SVP of IT design and development. Jacobs is going to oversee the teams responsible for system architecture, design, analysis, development, and quality assurance while also defining and developing the overall IT design and development roadmap for WOW!

WOW! also made additional key hires for its IT team, including the recent appointment of Mark Veyette as SVP of IT operations.

Jacobs’ responsibilities allow WOW!’s IT team to better allocate time and resources for innovation-driven solutions. Going forward, Jacobs and the rest of the WOW! IT team will report to WOW!’s newly appointed chief information officer Bill Case.

“The IT department’s new structure will allow WOW! to better deliver our services, while Teresa’s leadership of these teams will help us continue to refine the department,” explained Case. “With Teresa’s strategic direction, the department will see positive results that translate to a better customer experience.”

Jacobs has over 25 years of experience in the telecommunications industry, serving in vice president roles for nearly a decade. And she most recently served as vice president of global quality engineering and technology delivery center at Pearson while holding various VP roles at CenturyLink. Plus she also held positions at Qwest Communications and US West.

“I’m excited to both lead this team and implement new strategies to drive business results WOW! needs,” stated Jacobs. “With our team’s breadth of experience in the cable and telecommunications industry, WOW!’s IT department will stay nimble in order to deliver the best solutions for our customers.”

WOW! is one of the largest broadband providers with a service area that passes over 3 million residential, business and wholesale consumers. And WOW! provides services in 19 markets, primarily in the Midwest and Southeast, including Illinois, Michigan, Indiana, Ohio, Maryland, Alabama, Tennessee, South Carolina, Florida, and Georgia.