Yext And State Of NJ Launch COVID-19 Information Hub

By Dan Anderson ● March 23, 2020
  • Search Experience Cloud company Yext announced it has partnered with the State of New Jersey for delivering residents up-to-date information about COVID-19 (coronavirus) with a new online information hub

Search Experience Cloud company Yext announced it has partnered with the State of New Jersey for delivering residents up-to-date information about COVID-19 (coronavirus) with a new online information hub. The website covid19.nj.gov is utilizing natural language processing for understanding the questions people ask about the coronavirus and then delivers answers using data collected from multiple NJ state agencies, federal resources like the Centers for Disease Control and Prevention (CDC), and the Federation of American Scientists “Ask a Scientist” interactive tool.

And as part of Yext’s commitment to helping government agencies and businesses provide verified information during the COVID-19 (coronavirus) pandemic, the company is offering its Yext Answers product for free for 90 days. This trial includes Yext’s COVID-19 Knowledge Graph plug-in — which adds Frequently Asked Questions about coronavirus sourced directly from the CDC to a website’s search experience.

Yext is known for helping brands regain and maintain a direct relationship with their customers. And Yext puts businesses in control of their facts online by delivering brand verified answers straight from the source — wherever their customers are searching. Companies such as Taco Bell, Marriott, Jaguar-Land Rover, and businesses around the world use Yext to take back control of the customer journey.

Key Quotes:

“Getting the right information out to people can help save lives. The State of New Jersey is providing a critical service to its residents, and we’re committed to supporting them with Answers and our resources during this unprecedented time.”

-Howard Lerman, Founder and CEO of Yext

“Access to accurate and timely information is critical in combating the COVID-19 pandemic. I want to thank Yext for stepping up at this crucial moment and donating services and assistance that are further enabling us to provide our residents with vital information from numerous sources seamlessly and in a centralized location.”

-New Jersey Governor Phil Murphy

“Over the last few weeks, we’ve been able to use our platform for good, and our collaboration with the State of New Jersey highlights how Yext can help any local, state or federal government agency in a moment of crisis. In just a few days we were able to implement Yext Answers on the State’s new information hub, and together we now help give New Jersey residents the information they need to make important, potentially life-saving decisions about their health.”

-Brian Distelburger, Co-Founder and President of Yext