Courier Health has appointed three executives to oversee its commercial, people, and customer success organizations following its $50 million Series B funding round.
Eben Scanlon joined the patient experience technology company as chief commercial officer. Mike Lamm was named chief people officer, while Phil Mishkin became senior vice president of customer success.
Scanlon will lead Courier Health’s sales and marketing teams. He previously helped clinical trial technology company Reify Health grow from an early-stage business to hundreds of millions of dollars in revenue. His prior experience also includes positions at Medidata, VMware, and McKinsey & Company.
Lamm will oversee recruiting, talent development, and employee retention. He helped Squarespace prepare for and complete its public listing, supported monday.com’s expansion across the Americas, and most recently served as chief people officer at behavioral healthcare technology company RethinkFirst.
Mishkin will lead Courier Health’s post-sale organization, encompassing customer success, implementation, customer engineering, and value engineering. During eight years at Komodo Health, he built its customer success operation as the company’s customer base expanded by more than 100 times.
The appointments follow a year of increased adoption for Courier Health’s AI-native patient experience platform. The company recently introduced AI Intake and previewed AI Appeal, agents designed to automate work associated with patient enrollment and prior authorization denial appeals.
Courier Health develops software for biopharmaceutical companies managing patient access, treatment initiation, and adherence. Customers using its platform have reported double-digit improvements in patient starts, time to treatment, and continued therapy use.
The company expects its expanded leadership team to support demand from life sciences organizations seeking to modernize patient services.
KEY QUOTES
“Biopharma is rethinking how it supports patients, and the industry is increasingly turning to Courier Health to lead that shift. To meet the demand ahead, we’re bringing in leaders who have done this before.”
Danny Sigurdson, Founder and Chief Executive Officer of Courier Health
