- HappyFox – a leader in help desk and customer support software – has announced the launch of its new workflow automation product called Workflows for Salesforce
HappyFox – a leader in help desk and customer support software – has announced the launch of its new workflow automation product called Workflows for Salesforce. Regardless of whether a company uses Salesforce for sales, support, marketing or any other use case, HappyFox’s drag-and-drop and no-code workflows builder will help them reduce time spent on repetitive tasks and focus on high-value business tasks.
“Time isn’t always seen as a strategic resource; organizations should invest more in automating repetitive tasks and processes to free up the human time for high-value activities,” said Shalin Jain, CEO of HappyFox. “Using the no-code workflows builder, organizations can easily set up complex automated business processes without the need of software developers.”
Many companies invest a lot to ensure consistency of processes and this is done predominantly through audits, reviews, and follow-ups by personnel. And with workflow automation software, organizations can scale their processes with speed while ensuring consistency.
The ‘Productivity in the Workplace Report’ conducted by Red Letter Days for Business pointed out that employees spend 400 million days per year on repetitive tasks that account for no business value. And workflow automation saves the day as it helps to streamline routine business processes without constant human input.
Workflows for Salesforce enables automated workflow actions with any Salesforce object: Leads, Contacts, etc. And data can automatically be extracted from incoming emails from leads or contacts, and assigned to object custom fields. Plus businesses can implement an Approval Management system for their internal business processes. You can also use the service to interact with other popular applications and trigger actions based on Salesforce data.