Insurance Technology Platform Hi Marley Raises $8.7 Million

By Noah Long ● June 17, 2019
  • Hi Marley announced it raised $8.7 million in Series A funding led by True Ventures
  • Underscore VC also participated in this round

Insurance technology company Hi Marley recently announced that it raised $8.7 million in Series A funding led by True Ventures. Underscore VC also participated in this round.

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What does Hi Marley do? The company is transforming the insurance industry with its intelligent conversational platform. And its messaging solution works alongside insurance carriers for modernizing customer conversations by connecting the entire insurance ecosystem.

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“We’re beyond thrilled to have True Ventures and Underscore join us as we fill the communication gap between insurers and their customers,” said Hi Marley CEO Mike Greene. “We’re far into the age of the customer, and the insurance industry wants in. We wanted to provide a solution that’s sole purpose is to delight the end customer by delivering what they expect. To create a seamless customer insurance experience, we are connecting all the various insurance players into a single conversation, happening in real time. We’re ecstatic to build this service for the world.”

Plus Hi Marley streamlines communication around claims, underwriting, and service interactions to improve the customer experience. And this increases retention and lifetime value while reducing cycle time and costs. By connecting siloed entities that fall within a typical customer experience such as the carriers, agents, and service providers, Hi Marley drives better outcomes for customers, insurers, and partners.

“Hi Marley automates the claims process while still maintaining a very human element,” added True Ventures Partner Puneet Agarwal — who joined the Hi Marley board. “For all stakeholders in the insurance ecosystem, the platform enables a new level of customer happiness the industry has never before seen.”

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“Building on the founders’ deep industry experience and tapping into Boston’s rich talent pool, the Hi Marley team is well positioned to transform customer experience across the insurance ecosystem. We at Underscore, alongside our Core community, are proud to be a local partner alongside the Hi Marley team,” explained Underscore VC Principal Lily Lyman.

Underscore’s community-driven model aligns perfectly with Hi Marley’s community-focused platform to alleviate the communication barrier, so carriers and customers can move forward together.

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