LevelJump Healthcare: Expanding Critical Care Services To Canadians

By Amit Chowdhry • Nov 9, 2023

LevelJump is a company that focuses on expanding critical care services to Canadians through new opportunities and robust operations. And LevelJump aims to deliver value to shareholders while finding solutions for the gaps in Canada’s healthcare system. Pulse 2.0 interviewed Leveljump Healthcare CEO Mitch Geisler to learn more.

Mitch Geisler

Geisler has been in healthcare for more than 15 years, specializing in operations, growing businesses, and providing vision as a leader. And he honed his skills in several other industries before applying them to healthcare. He has also been working in his entire career with an entrepreneurial spirit.

How did the idea for the LevelJump come together? Geisler told me that the idea for the LevelJump started in 2005 when the company CFO Rob Landau and himself realized there was a problem with our health system in wait times for diagnostic imaging scans. 

“We saw an opportunity and investigated how a private company could assist with this issue. We focused on diagnostic imaging as it is one of the main primary points in a patient’s care, from emergency room visits and disease detection to understanding post-surgery success,” said Geisler.

When I asked Geisler about the challenges faced in building the company, he told me that there is a challenging business environment in Canada and a shortage of staff in all industries, including healthcare. 

“The onus is on us to find ways to solve these issues and reach out to governments with ideas and solutions. Public markets are also quiet now as investors are on the sidelines with worries over rising interest rates and increased government debt. That said, no business is immune to challenges, and it’s my job to focus on LevelJump’s growth and to thrive where opportunities are. We have a solid foundation to build LevelJump on,” added Geisler.

What are LevelJump’s core products and features? The company is focused on urgent care for patients. This is done in various ways, like the LevelJump Healthcare’s telehealth solutions, and the company has been supporting emergency radiology services for hospital emergency rooms for more than 18 years. Plus, Geisler said that the company also has diagnostic imaging clinics, which provide vital services to the communities they are in. 

“Going forward, we have the recently announced Telehospitalcanada.ca application we are developing; this will expand primary care for millions of patients who don’t have a doctor and help alleviate emergency room backlogs. We will roll out a new modern vision of walk-in clinics and how patients can access urgent care,” Geisler shared.

When I asked Geisler about the company’s most significant milestones, he cited that going public was a major milestone (being part of the TSX Venture Exchange) and having the opportunity to reach new investors to share their story while also expanding the company’s base. Geisler also cited purchasing their first imaging clinics expanded the company’s reach and brought in a new revenue stream. Later this year, the company will open its new flagship imaging clinic and urgent care center to help shape and change how Canadians view and receive health care.