Mindset Care: $13 Million Raised To Streamline Social Security Disability Benefits For Those With Mental Illnesses And Their Caregivers

By Amit Chowdhry • Aug 23, 2024

Mindset Care, a platform designed to simplify the application process for Social Security Disability benefits for individuals with mental illnesses and their caregivers, announced $13 million in funding. Launched from Science Inc.’s startup studio, Mindset’s latest funding round was led by Science Inc., with additional funding from Wellington Management, Tubbs Ventures, Enable Ventures, XYZ, and LivEdge Capital.

The company will deploy the funding to expand into partnerships with community and large-scale organizations, including local mental health nonprofits, government agencies, and homeless shelters. This expansion will support prospective claimants and address the rising demand for disability assistance, with a record backlog of 1.15 million cases reported by the Social Security Administration in November 2023.

The pandemic exacerbated an already escalating mental health crisis in the United States. Last year, over $183.8 billion was allocated to Social Security Disability Benefits. There are 17 million Americans who live with a serious mental illness and qualify for disability benefits of $1,500 or more per month. This application process – which involves submitting up to hundreds of physical documents – can take up to four weeks to complete, and many applicants often make errors or misunderstand the necessary forms.

Mindset Care actively deploys community outreach teams across the US to help individuals apply for and receive benefits. These teams work directly in homeless shelters, corrections facilities, veteran organizations, food drives, and rehab facilities to find and assist eligible applicants.

Many organizations need help supporting their constituents due to heavy caseloads, limited expertise, and resource constraints, putting Mindset Care as an essential resource for delivering these services efficiently and at scale.

By integrating a team of disability representatives and utilizing AI to handle operational tasks, Mindset streamlines and automates the prequalification of prospective claimants. And claimants benefit from remote court hearings, allowing representatives to represent clients anywhere in the country. Mindset’s current partners include Groups Recover, TruConnect, and Colorado Access.

KEY QUOTES:

“As a caregiver for an incarcerated loved one who struggles with their mental health, I experienced firsthand how strenuous and complicated the process can be for securing disability benefits. Mindset Care is a distillation of everything I’ve learned, channeled into a platform that streamlines the process for caregivers and individuals, helping them secure the money and benefits they are entitled to receive.”

  • Darren Webb, co-founder and CEO of Mindset Care

“We are thrilled to lead this funding round for Mindset Care and support Darren’s mission to provide crucial relief and assistance to those entitled to disability benefits. The mental health crisis in the United States demands urgent attention, and we are honored to play a part in expanding Mindset’s reach. By increasing nationwide visibility and offering tangible support, we can address this critical issue head-on and make a meaningful impact in the lives of people who need help now.”

  • Michael Jones, General Partner of Science Inc.

“Mindset Care is transforming the application process for disability insurance and enabling claimants to apply for their much-needed benefits in a fraction of the time it used to take. We are excited to see Mindset Care continue to scale their business and become trusted partners to claimants and their caregivers.”

  • Jackson Cummings, Head of Wellington Management

“Mindset Care has significantly enhanced our ability to serve our residents, ensuring they receive the representation and support they need to apply for and obtain benefits. By assisting our residents, we are setting them up for better futures and helping to reduce recidivism.”

Captain Angela Traynham, Assistant Chief Support Services Officer, Roanoke City Sheriff’s Office