CommBox: Interview With CEO Dvir Hoffman About Turning Websites Into Conversations And Unifying CX
By Amit Chowdhry ● Aug 5, 2025
CommBox is a customer experience platform designed to unify customer interactions across all digital channels—chat, messaging, email, voice, and video—through advanced conversational AI and automation. Its newest offering, CommSite, brings that intelligence to the front end of the website, turning static pages into interactive, self-serve experiences. Customers can ask questions, get personalized answers, and complete tasks in real time—powered entirely by the brand’s own data. To learn more about this evolution in digital CX, Pulse 2.0 spoke with CommBox CEO Dvir Hoffman about the company’s mission, momentum, and what’s next.