Talkdesk: Interview With SVP, Global Head Of People Shauna Geraghty About AI, HR And IT Convergence
By Amit Chowdhry ● Sep 15, 2026
At Talkdesk, AI is increasingly bringing people strategy, enterprise technology, organizational design and business transformation together. As the company pursues an AI-first transformation, its approach includes rethinking workforce planning, employee development, technology adoption, and how human and AI capabilities can work together. Pulse 2.0 interviewed Talkdesk SVP, Global Head of People Dr. Shauna Geraghty to learn more.