Decimal AI Raises $4 Million Seed Round To Expand Customer Engineering Platform For Technical Support Teams
By Amit Chowdhry ● Sep 16, 2026
Decimal AI, an AI-powered customer engineering platform for technical support teams, has raised $4 million in seed funding to expand technology that helps software companies investigate and resolve complex customer issues using code, logs, production data and other technical context. The round was co-led by Khosla Ventures and Kearny Jackson, with participation from Atlassian Ventures and Weekend Fund. Additional investors include former Stripe COO Claire Johnson, Anrok founder and Executive Chairman Michelle Valentin, and former Eightfold Chief Customer Officer Rimple Patel.